Shipping Policy
Overview
Get free shipping on orders over $45. After your order has been placed, you can expect it to ship within 5-8 business days (standard shipping) or 3-4 business days (expedited shipping). You will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order has shipped, you will receive a confirmation and tracking number via email. Please note, it may take up to 1-2 business days for the tracking number to be scanned into our carrier system.
It is the customer’s responsibility to ensure the accuracy and safety of the shipping address provided. We will not be held liable for incorrectly entered shipping information or packages left, stolen, or missing from an unreliable or unsafe shipping address. The customer is responsible for paying the cost of re-shipping any packages returned to the sender due to issues with delivery.
Package Tracking
All orders come with tracking information. To track those products, please visit the "Order Confirmed" email you received after you placed the order. Within that email, you will be able to click the tracking links for those products to determine their shipping status. You will also receive shipping status emails for products not found in the initial tracking email after they ship.
International Shipping
At this time we do not offer shipping internationally to countries outside of the U.S.
Refunds, returns, and exchanges
All product sales are final upon shipment. Once an order has been shipped, we are unable to cancel or make any changes to your order. If your order has not yet been fulfilled, please contact us via our Contact Page and our team will be in touch.
Incorrect Shipping Address
If you entered an incorrect shipping address, please notify us of the requested change immediately. We are only able to make changes to your shipping address prior to shipping your order. We cannot offer a refund if you notify us after the order has been shipped to the original address.
Incorrect Order
If you made a mistake in your order, please notify us of the requested change immediately.
Shipping Prices
Shipping prices are all given at cost and calculated based on order destination, contents, weight and size. Expedited shipping options may or may not be offered based on the product and destination. All available options will be present at checkout.