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Dr. Socko FAQ

About Dr. Socko

What are hospital socks? They don't exist where I live.

Hospital grip socks, otherwise known as non-slip/non-skid socks, are used in hospitals, clinics, and nursing homes to help patients prevent accidental falls, keep warm, and protect feet from bacteria. They are especially useful for elderly and patients in recovery. We've heard several requests for changes in the traditional hospital grip sock, like making it fitted, removing the toe seam, and creating fun designs. We've launched our own take on hospital grip socks based on this and hope you love it as much as the traditional ones!

Can I buy Dr. Socko if I'm not in the ER?

Of course! We recommend grip socks for anyone in and out of the ER, in any slippery floor environment.

Do different color socks have different meanings?

If you look it up online, you will see different meanings for hospital grip sock colors. Generally, every hospital is different and may have a unique approach. The color that usually holds a consistent meaning across hospitals is yellow for patients who are considered a fall risk. Read the blog to learn more

What makes hospital socks so special?

The answer to this question is going to be different depending on who you ask. Hospital socks might be a positive memory during a rough time in the hospital. Or maybe it was something that kept you warm in the cold ER. Or maybe it was a gift from a family member. Or maybe it was something free you got out of a hospital visit that ended up becoming the go-to at home loungewear. Whatever the reason may be, we hope Dr. Socko can be a special memory as well.

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides here.

Do you offer kids sizes?

At the moment we do not specialize in hospital grip socks for kids. In the future we hope to launch new designs catered towards children. However, our size small socks should fit youth shoe sizes 3.5Y-7Y.

Can I buy these for healthcare staff?

We have heard great feedback that Dr. Socko hospital grip socks would be a fantastic way to cheer up healthcare staff. Interested in a bulk order for your unit? Fill out our form here.

Do you provide a discount for wholesale orders?

We would love to help out with wholesale orders! Fill out our form here.

Shipping, Returns & Exchanges

What is the shipping policy?

Get free shipping on orders over $45. After your order has been placed, you can expect it to ship within 5-8 business days (standard shipping) or 3-4 business days (expedited shipping). You will receive a confirmation email letting you know that our fulfillment team has received your order. See detailed shipping policy here.

Do you ship internationally?

At this time we do not offer shipping internationally to countries outside of the U.S.

What is your return policy?

All product sales are final upon shipment. Once an order has been shipped, we are unable to cancel or make any changes to your order. If your order has not yet been fulfilled, please contact us via our Contact Page and our team will be in touch.

How much do you charge for shipping?

Standard shipping is free for all orders over $45 or a shipping charge of $4.95 USD will be added to your order.

Standard shipping (5-8 business days): $4.95

Expedited shipping (3-4 business days): $12.95

Other Questions?